Frequently Asked Questions

No price thresholds for Standard Shipping.

Currently Unavailable.. Coming Soon

Yes, orders can be shipped to a different address than the billing address. After you enter your billing address during checkout, you’ll have the option to enter a new shipping address.

When your order ships, you’ll receive an email confirmation with the tracking number(s) and estimated delivery date(s).

When an order is shipped, we’ll update your account to show the tracking number(s), and send you an email with the same information. Using the tracking number(s) provided, you can follow the path of your order from our warehouse to your destination.

We want to make buying your favorite gear online fast and easy. So when it comes time to make your Paw3r  purchase, you can use any of these payment options:

Visa, MasterCard, American Express, Discover Venmo & Zelle.

Yes, debit cards with a Visa or MasterCard logo are accepted.

Please check that you entered the promo code exactly as shown, without spaces. 

You can only use one credit/debit card per order, but you can combine a gift card payment with a credit card payment.

In the event you have received a defective item, please contact us immediately with the following information: Your order number (found on the original order confirmation), Which item is damaged, A description and Photographic evidence.

In the unlikely event you have received the wrong item, please contact us immediately with the following information to ensure that we can get this resolved for you quickly & efficiently: Your order number, The name of the item you did not receive, The name of the item you received in it's place and A clear photograph of the item you have received, including logo. Once we've received the above info, our Customer Support team will get this sorted for you ASAP! 

You may return your order for a Pawer Credit (free of charge) or receive a refund to your original form of payment minus a $4.99 return free. All items must be returned within 7 days of your order, unused condition, and in the original packaging.